AS9003 / AS9100 / AS9110 / AS9120 / ISO 9001 /  TL 9000 Quality System Consulting

We provide consulting services that improve customer satisfaction by enhancing your quality system and improving operational performance. This is accomplished by interpreting and tailoring the applicable standard to your operating system, and determining the optimum level of documentation and associated controls. This may include process mapping to determine actual process flows and areas for improvement.  As experienced ANAB Auditors we apply the knowledge gained, while auditing many types of companies in various industries where system and procedural shortcomings have been noted, by quickly applying the lessons learned towards improving your quality management system (QMS). 

Our consulting services provide you with the expertise and coaching needed to correctly interpret and thoroughly understand the intent of the particular quality standard and its application within your management system.  These services will help you improve efficiency by determining optimum systemic elements, generate only the optimum documentation required to implement the system, and perform the associated and focused training.

Quality System Certification

Since our consultants are certified ANAB QMS Auditors and have many years of experience actually auditing quality management systems for international registrars, we can more effectively assist you with your certification projects.  We will help generate a certification plan (using MS Project if requested), perform pre-assessments, report on deficient areas, help generate needed QMS procedural elements, perform required and focused training, and provide illumination on the process audit approach as a result of the new ISO 9001 based standards and the changes therein.  We will utilize our experience in this field to better serve your needs and help you obtain your goals in a more timely manner.

AS9003 / AS9100 / AS9110 / AS9120 / ISO 9001 /  TL 9000 Quality System Auditing

As certified ANAB Auditors, we perform value-added audits by being more focused on process performance and business results.  ISO 9001 system-based audits are structured to ensure management involvement in customer focus, continual improvement, and customer satisfaction.  Process flowcharts, process mapping, turtle diagrams, or customized checklists tailored to your operating system, processes and procedures may be generated and utilized to better suit your needs.

We can also help you develop your particular internal or external supplier audit program to suit your business needs and specific requirements.

Gap Analysis - initial QMS assessments performed to determine the level of your quality system development and compliance to the applicable quality standard, noting deficient areas and missing controls.  Document results and submit analysis report to top management. 

Quality System Certification Pre-assessments and Readiness Reviews - evaluate your company's compliance prior to customer or registration audits, making recommendations to correct deficiencies and improve your system.  As experienced ANAB Auditors who perform audits with international registrars, we apply the knowledge gained while auditing many types of companies where system and procedural weaknesses have been noted, and quickly apply the experience and knowledge by sharing the lessons learned and recommending applicable improvements to your QMS.  Also, there are advantages in using independent consultants and auditors to perform these pre-assessments rather than the selected registrar as we are free and able to provide follow-up recommendations, as necessary, to applicable staff functions who may be responsible for making necessary corrections, or may responding to opportunities for improvement identified in the pre-assessment report.

Internal Audits

Perform and assist with internal auditing, develop programs and schedules, and provide in-house auditor training to applicable standards and internal procedures.

Supplier Audits - perform recognized quality management system audits to your or your customer's requirements.

Documentation

We help your company determine optimum process flows and the minimum required level of documentation such as generating new or upgrading your existing quality manual, procedures, work instructions, and associated forms. These QMS elements are structured to bring your company in compliance with the ISO 9000 family of standards, related industry sector standards, and customer requirements. These and other types of manuals are customized to your specific business models, policies, goals and objectives; and may include documentation for:

If needed, we may also help you consolidate similar documents, and or identify opportunities for obsoleting redundant, contradictory, or confusing policies and procedures.  We may also replace these documents by generating documents that are easier to understand and implement.  This may include associated forms and reporting systemic elements.

*If desired, policies, procedures, work instructions and associated forms may be translated into Spanish, which may be more applicable for some areas and employees.

Corrective and Preventive Action Determinations

We can assist you in determining root cause analysis of nonconformities, both product and quality management system process oriented, and documenting the needed corrective actions.  Verification of corrective actions and effectiveness of these actions taken follow, with documentation distributed internally or reported to applicable customers.  Potential nonconformances can also be identified applicable to you operating system and actions taken documented, and their effective implementations verified.

Implementation

Help meet customer requirements by effectively implementing your QMS tailored to the applicable quality management standard.  We facilitate implementation efforts by evaluating problem areas and recommending more efficient methods and simplistic approaches, yet satisfying requirements.  We provide management overview training to highlight increased management responsibilities and involvement per the new ISO 9001 revisions; and perform specific operator and inspector training to complete the implementation on the shop floor.  We will also generate training records as requested.

SPC

We can help your company implement Statistical Process Control for selected lines or all products and services.  These may include classic Xbar / R Charts, attribute charts, or short run charts for small lot runs of multiple product types.  If desired, these efforts may be combined with TL 9000 Metrics reporting requirements to applicable customers and the TL 9000 Administrator, and continuous improvement programs.  Capability studies may be performed on new or existing processes for process validation, or to focus on control issues in making continuous improvements.

Supplier Monitoring and Management

Help implement supplier controls and procedural elements to comply with customer or internal requirements.  These may include generating concise supplier surveys, determining supplier capabilities, performing supplier audits and surveys, establishing "Approved Supplier Lists," determine and record scopes of approvals, and involve suppliers in improving products and services.

Specific operator training may be performed to procedural requirements and includes: blueprint reading, ANSI Y14.5, and SPC.  Also, the instruction and materials may be provided in Spanish, as applicable.

Contact Us